Privacy Policy

Tomo Labs Inc. ("Tomo") collects information you provide when you create an account, use withtomo.app, or contact us. This may include:

• Account information, such as your name and email address
• Organization information associated with your workspace
• Buying and product data you submit through the platform, including budgets, assortments, and purchase records
• Device and log data, such as IP address, browser type, and usage activity
• Subscription and payment status related to your Tomo plan

We use the information we collect to:

• Manage your account and provide access to Tomo
• Process subscriptions and control feature access
• Respond to support requests and communicate with you about the service
• Improve product performance, reliability, and user experience
• Protect the security and integrity of the platform
• Send operational communications, such as service updates and account notices

Tomo does not sell your personal information. We may share limited information with service providers that help us operate withtomo.app, including providers for hosting, authentication and database services, payments, analytics, and email or support tools. These providers may only use your information to perform services on our behalf and are expected to protect it appropriately.

Payments are processed by Stripe. Tomo does not store full credit card numbers on our servers. Stripe handles payment information according to its own privacy and security practices.

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. We will respond to deletion requests within 30 days.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Data is encrypted in transit and at rest. However, no security system is impenetrable and we cannot guarantee the absolute security of your data.

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete personal information we hold about you. To exercise these rights, please contact us at support@withtomo.app.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

Tomo Labs Inc.
London, Ontario, Canada
support@withtomo.app